WELCOME TO CLOSEKNIT

How can we help you today?

Schedule an appointment

Existing Patient? Login or Search by provider

1 How can we help you?

2 How would you like to be seen?

Not sure which appointment you need?
We’ll Help You Choose or Call 866.233.6925

Primary Care Anywhere

Blue Cross Blue Shield of Massachusetts is collaborating with CloseKnit, an independent company, to offer Advanced Primary Care online and in-clinic at One Post Office Square to members 18+. 

Get the care you need with a team of clinicians and a Health Guide to help you plan and manage your long-term health.

Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. CloseKnit is an independent provider and is not affiliated with Blue Cross Blue Shield.

Now Accepting New Patients

Getting the care you need shouldn’t be difficult. Waiting hours for urgent care or months to see your Primary Care Provider does not help you take care of the people most important in your life, and it does not allow you to take care of YOU.

CloseKnit is a hybrid primary care solution that supports every aspect of your health. From immediate needs to long-term wellness, with CloseKnit, you have access to a team of licensed providers who are ready to help when and where you need it. Our healthcare navigation team is ready to answer your questions and assist with scheduling, prescriptions, and finding/referring you to the specialists and resources you need.

Join over 100,000 patients who are improving their health with the support of licensed providers, Health Guides, and more.

Appointments offered

CloseKnit offers a few ways to connect with care. Here's a guide to help you find what's right for you.

eead2b4364392ca854fd85e27aadee671d303dd0

Primary Care

Ongoing, preventive-focused care with a provider who knows you.

54da0c250526dda65870f4a372d790ed5fb4e4a1

Sick Visits

Same- or next-day care for colds, flu, infections, and minor injuries.

6caa50bb014af04bf019169db1accdb920a3234d

Mental Health Support

Support for anxiety, depression, stress, and life’s harder seasons.

0bad2eba0b308e471c0a1048bd42d0d5e009cd84

Chronic Conditions

Steady, coordinated care for conditions like diabetes, hypertension, and more.

How It Works

Getting started is simple. Register to set up your account and gain access to your patient portal. This is where you will connect with your health team to schedule and view your appointments, chat, and access other resources and information you need, anytime, anywhere.

closeknit_devices-1

 

Patient Dashboard

Live Scheduler

Health Chat

Hybrid Care

Primary Care FAQs

What if I already have a Primary Care Provider?

To access CloseKnit primary care services you must select CloseKnit as your primary care provider (PCP). If you already have a PCP you are happy with, we encourage you to continue seeing them. We're here for you if anything changes.

How far ahead can I schedule my primary care appointments?

Some visits, like a sick visit, may be available sooner than an annual preventive visit. Preventive visits are typically scheduled about three months in advance.

What if I need in-person care?

If you’re in need of in-person primary or specialty care, your Care Team will refer you to a local provider who specializes in the area of need. You may also be referred to see a CloseKnit provider in one of our physical locations, if available in your area.

What if I need specialty care?

If you're in need of specialty care, your Care Team will refer you to a provider (either in-person or virtual, as appropriate), who specializes in the area of need—such as heart conditions, joint care, etc.

What if I need lab work?

If lab work is needed before, or following, your visit, your provider will send an order to a facility near you.

Do you offer pediatric primary care?

We do not offer pediatric primary care at this time. CloseKnit primary care services are only available to adults (18+).

In which states is CloseKnit currently available?

In-person visits are available at One Post Office Square, 3rd Floor, Boston, MA 02109.

Virtual visits are available in most U.S. states and Washington, D.C. with coverage coming soon for NM. 

CloseKnit is not available outside of the US.