We accept traditional health coverage to pay for services, as well as self-pay options. You can set up your preferred method of payment through a credit card, debit card, HSA or FSA debit card.
We take the security of your information very seriously. That’s why we comply with all standards required by law, including HIPAA, HITECH, security protocols, and safeguarding information using proper protections.
If you have technical issues during your visit, contact our support team at 866-233-6925, option 6.
Visits can be scheduled up to thirteen months in advance.
We ask that you give our office at least two business days’ notice. If you have provided us with the necessary information, your referral will be ready for you to pick up in two business days. Referrals can be faxed upon your request.
We understand that emergencies do occur. Please call us as soon as possible to let us know of this emergency and make sure you have the necessary information for us to issue this referral and we will be happy to fax it to their office.
Yes! Log in to the CloseKnit patient portal and go to your health wallet to view your bills and statements.
The after-hours code reflects that your appointment was provided outside of our normal business hours of 9am-5pm. It is a standard billing code that may be added when care is provided during evenings, weekends, or holidays. Your insurance determines whether the charge is covered or applied to your patient responsibility.
Your annual exam and problem-focused visit were billed separately because the provider performed your preventive annual exam and evaluated and/or treated a specific medical concern during the same appointment. Insurance companies allow both services to be billed when separate and significant medical work is performed beyond the routine preventive exam. Any patient responsibility is determined by your insurance plan's benefits.
The 96127 code is used for a brief behavioral or emotional health screening that is often completed as part of routine primary care. These screenings may include questionnaires related to depression, anxiety, stress, attention concerns, substance use, or other behavioral health risks.
Although the screening is brief, it is a separately billable service recognized by insurance companies and may be billed in addition to your office visit when documented and performed. Coverage for this service varies by insurance plan. Depending on your benefits, the charge may be covered in full or applied toward your deductible, copay, or coinsurance.
The Flu A and Flu B charges are often components of the same influenza test. One specimen is used to test for both Influenza A and Influenza B viruses, and the results may be billed separately according to laboratory coding requirements. This does not mean the test was duplicated.
G2211 is a billing code that recognizes the ongoing care and coordination provided by your primary care doctor. It may be added to a regular office visit when your provider is managing your overall health, medical conditions, medications, and long-term care needs.
It is not a separate visit or procedure. Insurance coverage varies, and any patient responsibility is determined by your insurance plan.
