We’re experiencing higher-than-normal call volumes. Thank you for your understanding as we assist each patient.
We here to support any questions or concerns that you may have. Please use the form below, or if you prefer, send us an email at hello@closeknit.com.
For your safety, please do not use this form or email for medical questions.
866.233.6925
866.233.6925
410.886.8606
All CloseKnit patients can directly request assistance with medical records via chat in the app or by contacting Member Support at 866.233.6925, option 1, or via email at hello@closeknit.com.
If you are joining us from Comprehensive Primary Care or AllCare, please contact our partner, MediCopy, to fulfill your medical records requests and assist with your Disability or FMLA paperwork. They can be reached Monday-Friday from 8:00am-4:00pm at the numbers listed below.
Phone: (866) 587-6274
Fax: (844) 374-0241
Alternatively, you may complete this Records Release Out form. This completed form can be mailed, emailed, faxed, or brought to the front desk of the office to be processed. It may take up to 10 days for your request to be processed. There is a fee associated in providing copies of your records from our office. This fee is dependent on the number of copies requested.
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CloseKnit is a registered trademark owned by, and is the trade name of, Atlas Health, LLC.
CloseKnit is committed and dedicated to providing the Compliance and Ethics Hotline, which is available 24 hours a day, seven days a week to all patients, employees and vendors. The Hotline calls are 100% anonymous, confidential, not traced, and unless you want to, there is no need to leave your personal information when making a complaint.
Please let us know about your concerns and/or experience by calling (833) 416-6437 or visit https://caredelivery.ethicspoint.com/ directly to file a complaint.