When you need immediate care, we offer access to quality providers who can diagnose, treat, and prescribe medication, if needed, all from the comfort of your home.

There are a few ways you can see a CloseKnit provider for Immediate Care. You can visit one of our locations here, book a visit via phone, book a visit using our online appointment tool, or book a visit by emailing hello@closeknit.com.

We treat a wide-range of common illnesses, symptoms and health concerns including:

Cold and flu | cough and sore throat | skin concerns such as rashes and bites | allergies | migraine and headaches musculoskeletal issues such as back or neck pain urinary tract infection | COVID-19 and more.

This service is not suitable for emergencies or complex medical issues. If you have an emergency and need immediate help, please call 911.

If lab work or imaging tests are needed, your provider will arrange getting an order sent to a facility near you.

In order to ensure you are seen a quickly as possible, you may be routed to the first available provider.

You will need a stable internet connection, a government issued state ID such as a driver’s license, and a comfortable, quiet and private place to complete your video visit with your provider. If you are joining the visit as a parent, please make sure to have your child’s photo ID available.

You will use your traditional health coverage to pay for services, just like you do at other medical providers. You can set up your preferred method of payment through a credit card, debit card, HSA or FSA debit card.

Yes, we use secure technology to protect your privacy and follow all HIPAA guidelines to ensure your information is safe.

Virtual immediate care visits are on demand and you will be connected to your provider within minutes of scheduling so they cannot be changed or cancelled.

Shortly after your visit is completed, you will receive an email letting you know your summary is available. You can access and download your visit summary anytime you are logged in to CloseKnit.

Yes, you will get charged for your visit using your payment method on file if you start a virtual immediate care visit and choose not to complete it.